HomeUpcoming CoursesCoursesNTS010: Non Revenue Water Management for Urban Water & Sewerage Authorities & Utilities

NTS010: Non Revenue Water Management for Urban Water & Sewerage Authorities & Utilities

8th  – 19th  August 2016

Cost US $ 1,480

Venue: Nairobi, Kenya

About the course
One of the major challenges facing water utilities in the developing world is the high level of water losses—from physical losses (leakage), theft of water from the system, or because water users are not being properly billed. This difference between the amount of water put into the distribution system and the amount of water billed to consumers is known as ―Non Revenue Water (NRW).


 This has a serious effect on the financial viability of water utilities through lost revenue, lost water resources, and increased operational costs, reducing their capacity to fund necessary expansions of service, especially for the poor. High levels of NRW also affect the water utilities’ ability to increase connections and expand service coverage. Aging infrastructure, financial constraints, poor governance, and poor project design all aggravate NRW management.

This training course aims at enabling the participants to be familiar with the concepts and approaches of non revenue water management and reduction approaches of water utilities to enhance the financial and environmental sustainability. Also, this course deals with background and definitions of terminologies used in water loss management (unaccounted-for water, non-revenue water, unavoidable annual real losses), performance indicators (ILI, ELL, ELI), different approaches for real loss and apparent loss control and state of the art techniques and equipments used in leakage detection and control in the distribution system.

Course Objectives

  1. Establish a common understanding of definitions, concepts and current approaches in NRW.
  2. Understanding of how much water is being lost and where
  3. Creating strategies to reduce and manage NRW
  4. Understanding commercial and physical losses.
  5. Complete NRW Self Assessment Matrix (SAM) for each utility
  6. Develop individual/group strategies and work plans to implement NRW Management approaches.
  7. Understand NRW reduction from a utility management perspective
  8. Developing district meter areas (DMAs) to manage losses, pressure management, water quality and continuous supply.

Who can benefit from the course?
This course is designed for engineers who deal with customers and meter readers on a daily basis, senior and middle level managers and operators responsible for development of strategies for NRW reduction from water utilities and local/municipal authorities/ water service providers.


Sponsor Details
The sponsoring agency understands that the course fee amounts to:
Tuition: US$ 1,480 (2 weeks); US$950 (1 week); US$650 (3 Days)|
Accommodation: US$ 780 (2 weeks); US$380(1 week); US$165 (3 days)|
Medical Insurance: This is optional for a fee of US$ 350, However, they will be asked to submit either their insurance policy or a letter from the sponsor indicating the responsibility held by the sponsor for any medical costs.



Get in touch

+254 20 8042555/6, +254 727 170 476

This email address is being protected from spambots. You need JavaScript enabled to view it.

Magadi Road Off Langata Road
        P.O, Box 15614- 0053 Nairobi Kenya