NTS010: Non Revenue Water Management for Urban Water and Sewerage Authorities and Utilities

NTS007: Addressing Challenges of Water Supply, Sanitation and Hygiene for the Informal Urban Settlements
February 17, 2020
NTS011: Scaling Up Community Management for Sustainable Water Supply, Sanitation and Hygiene Services: A Practical Approach
February 17, 2020

Date: Applicants to indicate their preferences to enable setting of specific dates
Course Duration: (2 Weeks)
Venue: Nairobi, Kenya

About the Course

Many of the problems in the drinking water supply and sanitation sector are related to the improper management of water resources. Non-revenue water (NRW), is one of the greatest challenges for water utilities in Africa and other developing countries. Typical values of NRW for developing countries ranges between 30 and 70%, which is unacceptable.

Water and sewerage utilities in many Africa and South Asian cities are currently undergoing significant reform based on the principles of cost recovery, commercialization and demand management. These utilities are mandated to provide sustainable services to all consumers residing in the city, including the poor at affordable rates. Each must adopt effective management and business strategies to meet the challenge. In particular, the water utilities must not only be effective but also efficient in service delivery to ensure affordability of services, wide service coverage and environmental sustainability. The level of NRW is one of the greatest measures of environmental and financial efficiency.

Course Objectives

  1. To establish a common understanding of definitions, concepts and current approaches in NRW.
  2. To understand Management of Water Losses in Distribution Systems.
  3. To understand NRW reduction from a utility management perspective.
  4. To understand NRW assessment for their respective utilities.
  5. To share experiences and learn on current practices in NRW reduction and take stock of best practices.
  6. To develop individual/group strategies and work plans to implement NRW Management approaches.

Who can benefit from the course?

This course is designed for senior and middle level managers and operators responsible for development of strategies for NRW reduction from water utilities and local/municipal authorities and water service providers.

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